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Salesforce Foundation-Admin

Get the most out of Salesforce

Salesforce is the fastest growing enterprise software company ever, transforming the way business is done by a customer centric approach. Understanding the potential and best practices, whether you use it for marketing, sales or customer service is essential for success. This course is designed to lay the foundation for your Salesforce journey by explaining key features, how to administer them and how they enable the business success of your company.

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For whom is this course?

The course is for anyone that has or will have a role in getting the most out of your Salesforce investments; an essential learningprogram for Salesforce administrators, Superusers and Powerusers or Salesforce consultants in the start of their Salesforce careers. The Course is also much suitable for IT managers and Sales Operations.

In order to get maximum value, the course contains of a mix of interactive teacher-led sessions and online, hands-on exercises. 

No previous experience is required for the course.

Anmälan

Summa:
37.000 kr
Moms:
(exkl. moms)
Anmäl deltagare

Utbildningens slutliga pris kan komma att förändras i kassan beroende på eventuella rabatter, moms och anmälningsavgifter.

Ort och startdatum

Distans

  • 12 oktober 2022

Scope

4 days, 1 day a week for 4 weeks.

October 12, October 19, October 26, and November 2 between 9am and 4pm.

COURSE FEE

37 000 SEK excluding VAT

46 250 SEK including VAT

Key outcomes

  • You will learn how to customize your Salesforce application, including page layouts, fields, tabs and general processes.
  • Hands-on experience with security and visibility
  • How to migrate data from other systems or sources into Salesforce
  • Create reports and dashboards that will give key insights to different departments.
  • Understanding of common KPI:s that are used that are used to drive and enable your business success. 
  • How to automate workflows to increase productivity
  • You will earn the Admin Superset, which consists of three Superbadges in the Salesforce E-learning platform Trailhead.
  • You will be prepared to take the Salesforce Certified Administrator exam (ADM201)

 

Official Salesforce certification

After completing the course, you will be ready to take the certification exam. You will be guided on how to register for the exam and the examination fee is included in the course fee (value 200 $). 

An official Salesforce certification has a high market value. It is proof that you master the key concepts and features that bring real business value to your CRM investments. 

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Please contact me if you have any questions

Annelie Nordström
annelie.nordstrom@ihm.se
Phone: 031-335 20 50

COURSE DESCRIPTION

Day 1
Introduction, overview of Salesforce, setting up Trailhead orgs, data modeling and app customizations

Day 2
User Management, page layouts, record types, data management, security, visibility & sharing.

Day 3
Integrations, automations, campaigns, reports & dashboards, business KPIs, mobile % email integrations

Day 4
Sales processes, Service Cloud introduction, Chatter & activities, Einstein, AppExchange and wrap-up. 

Meet the instructor

Kontaktuppgifter till Jesper Klang

Roll: Certifierad Salesforce-instruktör

Jesper har en lång erfarenhet från ett brett spann av olika roller inom Salesforce ekosystem. Han innehar tio Salesforce certifikationer och är känd som en sann "Trailblazer" i det globala Salesforce-nätverket. Klicka på ikonen för att läsa mer om Jesper.